Your Privacy & Data Protection
How Life Water Lahore protects your personal information, delivery addresses, and payment details.
Life Water Privacy & Trust Commitment
Last updated: September 2026 • Lahore, Pakistan
1. Information We Collect
To provide fast, reliable mineral drinking water delivery to your doorstep across Lahore, we collect basic contact and delivery information:
- Customer Profile: Full name, WhatsApp / mobile number, and email address.
- Delivery Location: House/Office address, floor/apartment details, and GPS coordinates for our delivery drivers.
- Order & Ledger History: 19L bottle counts, refill schedules, and payment methods (Cash on Delivery, Raast, or Bank Transfer).
2. How We Use Your Information
We use your information strictly for operating and improving our water delivery services:
- Fulfilling your 19L drinking water orders and scheduling route deliveries.
- Sending automated WhatsApp order confirmations, delivery alerts, and digital PDF receipts.
- Managing your bottle balances (1-to-1 refill exchange tracking).
- Customer support, hydration reminders, and urgent service notices.
3. Data Security & Confidentiality
We implement industry-standard cryptographic protection, secure encrypted sessions, and role-based staff access controls. Your phone numbers, order ledgers, and delivery addresses are never sold, rented, or shared with third-party marketing companies.
4. Contact Us
If you have any questions regarding your account or data, reach out to our Lahore helpline: